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Do you want to learn how to defuse a situation before it spirals out of control? Do you want to understand why and how conflict builds and what you can do to resolve it?

During this two-hour virtual workshop, you will learn how to increase safety by utilizing verbal de-escalation techniques. Participants will explore foundational information on how to reduce the level of conflict through self-knowledge, understand how past experiences influence current behavior, and practice 10 tips of de-escalation. This workshop is aimed toward individuals who encounter conflict in the workplace, at home, or in the community, whether you are a parent or educator, work in the helping professions, or otherwise work with the public in potentially tense situations.

We're offering this session FREE of charge as part of Light & Unite Red Week, when dozens of partners across Milwaukee County join forces to promote healthy, drug- and alcohol-free living and support our community members who are improving their lives by remaining free of substance use and achieving holistic wellness. Registration is required at the link below.